Dorchester Collection Academy
Helping people to flourish
Let us help you transform your business by giving you the tools you need for inspirational leadership and the ultimate customer service experience.
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Dorchester Collection Academy
Dorchester Collection
No. 1 Knightsbridge
London
SW1X 7LX
INSIGHT
What makes us different?
We’ve carefully crafted our expertise based on the models and techniques used to develop the incredible teams at our Dorchester Collection hotels. It’s this in-depth understanding of luxury service in a luxury market that sets us apart and can work for you, whatever your industry.
CASE STUDIES
Success stories
Let us show you how we’ve created successful training programmes tailored to a range of different industries, including healthcare, private residences, luxury cars and recruitment.
Our academy is a unique learning environment where excellence comes to life, and we are honoured to have the chance to work with others to provide exceptional service, whatever your business.
Global Executive Director
Dorchester Collection Academy
Consultancy
Training
Coaching
Meet the team
CONSULTANCY
A fresh perspective
Whatever your business, we’re here to support you with both consultancy and business advice services. We have a deep-rooted understanding of the luxury consumer, and draw on the expertise of our world-renowned hotels and Dorchester Collection corporate team.
TRAINING
Developing your teams
Our programmes are tailored to suit the individual needs of your business through immersive training experiences, inspired by the techniques used to develop the incredible teams at our hotels.
COACHING
Striving for success
Busy schedules can make it difficult to find space in the diary for personal development, but we believe it’s fundamental to success. Our coaching can be done virtually or in-person, providing more flexibility and a very personalised learning experience.
Our people
Meet the team
Our experts are the people who make it all happen. They’re here to guide, support and take care of you for a seamless experience from start to finish.