Dorchester Collection

From our business, to yours

Dorchester Collection Academy

Ten legendary hotels, ten extraordinary destinations. Our Dorchester Collection hotels are renowned for their exceptional standards, and it’s this service we share with your business through a mix of open programmes, sound-bite sessions and bespoke training courses.

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Please get in touch and we can discuss what’s right for you and your business.
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Ultimate Service Experience
Inspirational Leadership
Operational training

Ultimate Service Experience

In this series we cover the key elements of luxury service for discerning customers. Our sessions are suitable for anyone with an ambition to deliver world-class service. Each course is half day.
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Trainers Excellence Series
Virtual training sessions
Estate Manager Development

Trainers Excellence Series

From short, on-the-job training within a department to a full programme of learning, our Trainers Excellence series combines theory and practical to give you the skills you need to train your teams at a certificated level. This series is suitable for all levels of experience and is facilitated by a seasoned master of training (up to eight people per session).