Dorchester Collection

Operational training

Dorchester Collection Academy

Delivering the ultimate dining and housekeeping service takes time and practice. Let our experts step in with the knowledge and insight to help your teams expand their skillset and gain practical techniques to use in the day-to-day running of your business.

The Dorchester Events Operations Manager Joe Flattery team briefing

Get in touch

Please get in touch and we can discuss what’s right for you and your business.

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Maitre d'Hotel of Le Relais Plaza drawning up a table with bar counter at the forefront, at Hotel Plaza Athénée, Paris

FOOD SERVICE

A recipe for perfection

Our Dorchester Collection hotels are renowned for their award-winning restaurants and bars, so it’s a pleasure to share our experience with your business. From fine dining and banqueting to selecting the right tableware, every detail can be covered in our training. We’ll also work on creating a seamless arrival, dealing with dietary requirements and adapting to cultural dining styles.

Patio Suite bedroom with open patio doors at Hotel Bel-Air, Los Angeles

HOUSEKEEPING

The highest standards

Housekeeping has never been more important. Tailored to a whole team or individual, this programme covers everything from selecting cleaning materials to dealing with maintenance issues and safe sanitisation. It can take place in your own working environment or can be delivered in one of our hotels.